WebGet quick answers to questions about your energy or home services accounts in Help & Support. For other enquiries find British Gas contact details or live chat Web20 de dez. de 2024 · The first thing you should do is contact British Gas, which you can do by calling 0330 100 0303 or via WhatsApp. They’ll ask a few questions about your meter and account and give you a reference number to take to either a Payzone or Post Office where they can issue you a replacement.

Problems getting to or topping up your prepayment meter

WebKey meter You’ll need to call us for a new key. The replacement key must be registered in your meter as soon as you receive it. Once this is done, you can charge the replacement key with credit at your local outlet. Gas card Call us and we will either send you a new card or arrange for you to pick one up from a local outlet. Lost credit WebIt's important you look after your key or card. This means keeping it clean and in good … captain fin hoodie

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WebFor gas prepayment meters: Your meter will take money for this debt until the weekly repayment amount has been paid in full. It will take this amount from your first top up after a Wednesday morning each week, and every top up after … WebWith a prepayment smart meter you can top up online, on our app, in store, or over the phone with one of our energy specialists. If you choose to top up in store, you can go to any PayPoint and top up using the barcode on your app, or by reading the cashier your top up number (PAN). We can also send you a card with a barcode at PayPoint vendors ... Webyour meter is in a shared cupboard that you don’t have a key for. your meter is outside or in a separate building. They must try to move your meter to somewhere you can get to. If they can’t move it, they have to replace it with a normal meter that lets you pay after you use energy rather than in advance. If you can’t top up nearby brittany spaniel field trials